Effective date: June 15, 2026
These Terms of Service ("Terms") govern your access to and use of the REDATA platform ("Service") operated by REDATA ("we," "us," or "our"). By creating an account, checking the acceptance box, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of Service
REDATA provides a commercial real estate intelligence platform offering property scoring, AI-assisted market analysis, property comparables, automated valuation estimates, and related tools. The Service is intended for commercial real estate professionals and researchers. It is not a licensed appraisal service, brokerage, financial advisor, or legal service.
3. Account Registration
You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately at emanfeingold@gmail.com if you suspect unauthorized access to your account. We may suspend or terminate accounts that provide false information or violate these Terms.
4. Subscription Plans and Billing
- Free tier: provides limited usage (10 property scores per rolling 4-hour window) at no charge. No payment method is required.
- Pro tier: provides expanded usage (up to 100 property scores per rolling hour) for a recurring monthly fee. Billing is processed by Stripe. Your subscription renews automatically until cancelled.
- Cancellation: you may cancel your Pro subscription at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. We do not issue refunds for partial billing periods or unused quota.
- Price changes: we may change subscription pricing with at least 30 days' prior notice sent to your registered email address. Continued use after the effective date of a price change constitutes acceptance of the new price.
- Taxes: prices shown exclude applicable taxes. You are responsible for any sales, use, VAT, or similar taxes imposed on your use of the Service.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable regulation;
- Scrape, crawl, or programmatically extract data from the Service beyond your authorized API calls;
- Reverse-engineer, decompile, or attempt to derive the source code of the Service;
- Share your account credentials with others or resell access to the Service;
- Submit false or fraudulent property data to manipulate outputs;
- Use AI-generated outputs to misrepresent property values in regulated contexts (e.g., loan applications, securities filings) without independent professional verification;
- Interfere with or attempt to disrupt the integrity or performance of the Service or its underlying infrastructure.
6. AI-Generated Content — Important Disclaimer
The Service uses large language models (currently Claude by Anthropic) to generate property analysis and market commentary. AI-generated outputs are provided for informational and research purposes only. They do not constitute a licensed appraisal, investment advice, legal counsel, or any other form of professional advice. Outputs may contain errors, omissions, or outdated information. You are solely responsible for independently verifying any information before relying on it for business, financial, or legal decisions. REDATA expressly disclaims liability for decisions made based on AI-generated content.
7. Property Data
Property comparables, automated valuation estimates, and market data are sourced from third-party providers including ATTOM Data Solutions. Such data is provided "as is" without warranty of accuracy or completeness. Real estate markets are dynamic; data may not reflect current conditions. Always verify data independently before use in professional engagements.
8. Intellectual Property
The Service, including its design, code, branding, and proprietary scoring methodology, is owned by REDATA and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during your subscription term. You retain ownership of the property data you input into the Service. You grant REDATA a limited license to process that data solely to provide the Service to you.
9. Third-Party Services
The Service integrates with third-party providers (Stripe, Anthropic, ATTOM, Vercel, Neon). Your use of those providers is also subject to their own terms and privacy policies. REDATA is not responsible for the availability, accuracy, or conduct of any third-party service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDATA AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $50 USD.
12. Indemnification
You agree to indemnify, defend, and hold harmless REDATA and its personnel from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law or third-party right; or (c) data you submit to the Service.
13. Termination
You may stop using the Service and close your account at any time by contacting us. We may suspend or terminate your access immediately if you violate these Terms or engage in conduct harmful to other users or the Service. Upon termination, your license to use the Service ends. Sections 6, 10, 11, 12, and 14 survive termination.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law provisions. Any dispute arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms with a new effective date and, where practical, by sending an email to your registered address. Your continued use of the Service after the effective date of any update constitutes acceptance of the revised Terms.
16. Contact
Questions about these Terms? Contact us at emanfeingold@gmail.com with "Terms of Service" in the subject line.